Privacy Policy

1. Introduction

Your privacy is important to The Brainy Pom. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website brainypom.com

2. Information We Collect

We only collect personal information that is reasonably necessary to provide you with our product and services.

  • Personal Data You Provide: When you purchase our product, we collect personal information you willingly provide to us, including your Name, Email Address, and Payment Information (processed securely by our payment processor, e.g., Stripe/PayPal).

  • Refund Verification Data: If you request a refund under our 30-Day Result Guarantee, we collect the specific information you provide as proof of challenge completion. This may include training logs, progress notes, and descriptions of your dog’s performance.

  • Information Collected Automatically: We automatically collect certain information when you visit our website. This information does not reveal your specific identity but may include:

    • Device and usage information (IP address, browser type, operating system).

    • Tracking technologies like cookies (used by Meta/Facebook Ads and Google Analytics) to understand how you use the site and serve relevant advertising.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Your Order: To deliver the digital download ("The Brainy Pom" guide) and send you receipts and confirmation emails.

  • Refund Processing & Verification: To evaluate eligibility for refunds under our performance-based guarantee by reviewing your submitted training logs and progress data.

  • Customer Support: To respond to your questions and provide support.

  • Marketing & Advertising (If Opt-In): To send you marketing communications about new products, discounts, or services, where you have provided explicit consent.

  • Analytics and Improvement: To analyze how visitors use our site and improve the content and functionality of our product.

4. Disclosure of Your Information

We only share information with your consent, to comply with laws, to provide you with services, or to protect your rights. We may share your data with:

  • Payment Processors: Such as Stripe or PayPal, to process your purchase.

  • Marketing/Analytics Tools: Such as Meta/Facebook for conversion tracking and targeting.

  • Legal Compliance: If legally required to do so by law enforcement or a court order.

5. Your Rights

ou have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us at info@brainypom.com

6. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by a "Revised" date and the updated version will be effective as soon as it is accessible.

Last updated 12/19/2025